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How does a Patient report NHS Complaints properly?

View the thread, titled "How does a Patient report NHS Complaints properly?" which is posted in Patient Forum on NHSForums.com

P

Pete the Feet

Patient
As discussed in NHS Staff Only Forums I thought this would be worth discussing from a patients perspective also.

The current way is to use PALS I think. But perhaps there needs to be a central website that isn't part of the NHS to allow the public to keep checks on NHS services and trusts.

What would you say? Have you witnessed or even been a victim of a poor service yourself?
 

Reply to the thread, titled "How does a Patient report NHS Complaints properly?" which is posted in Patient Forum on NHSForums.com

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