ISLE OF WIGHT PATIENTS REPORT GROWING FRUSTRATION WITH NHS SERVICES
Almost two-thirds of recent feedback on the Island’s health and social care services is negative, according to a report from the Isle of Wight’s health watchdog. Further issues when trying to get a GP appointment, a lack of support for people with diabetes and struggles accessing NHS dentistry were key issues highlighted in Healthwatch Isle of Wight’s April-May Intelligence Report. Overall, residents’ responses were 61% negative (196), 36% positive (116) and 3% mixed or neutral (9). In comparison, feedback from the previous month, in the watchdog’s March-April report, was 45% negative (196), 48% positive (210) and 7% mixed/neutral (31). One Islander has told Healthwatch: “Was registered with an NHS dentist for years. Appointment cancelled then told emergencies only and then dentist closed for good.” Another has said: “I had waited a month for this appointment. I got to my appointment on time and waited half an hour to be seen. I felt like the doctor couldn’t get rid of me quick enough.” In response to the report, a spokesperson for NHS Hampshire and Isle of Wight has said: “We would like to thank Healthwatch Isle of Wight for sharing this report, and for all they are doing to give local people on the Island a voice on these very important healthcare issues. “We are pleased that Island residents have felt that there are more positive changes being made on the Isle of Wight as we work together alongside our partners and NHS provider trusts to ensure the best care possible but there is still more to do. “The past two years has seen NHS dental access improve, GP appointments have risen, and we have launched more collaborative ways of working with our community services. “Dental practices are paid a higher rate to address some of the geographical challenges and there are plans to further increase access. “GP appointments have seen record highs and while we understand that not every patient will experience these positive steps directly, we are continually striving to ensure the NHS is delivering the best care for everyone.”
Continue reading this article about ISLE OF WIGHT PATIENTS REPORT GROWING FRUSTRATION WITH NHS SERVICES
by @islandecho
NHS Forums - For daily discussion by NHS Staff.
Almost two-thirds of recent feedback on the Island’s health and social care services is negative, according to a report from the Isle of Wight’s health watchdog. Further issues when trying to get a GP appointment, a lack of support for people with diabetes and struggles accessing NHS dentistry were key issues highlighted in Healthwatch Isle of Wight’s April-May Intelligence Report. Overall, residents’ responses were 61% negative (196), 36% positive (116) and 3% mixed or neutral (9). In comparison, feedback from the previous month, in the watchdog’s March-April report, was 45% negative (196), 48% positive (210) and 7% mixed/neutral (31). One Islander has told Healthwatch: “Was registered with an NHS dentist for years. Appointment cancelled then told emergencies only and then dentist closed for good.” Another has said: “I had waited a month for this appointment. I got to my appointment on time and waited half an hour to be seen. I felt like the doctor couldn’t get rid of me quick enough.” In response to the report, a spokesperson for NHS Hampshire and Isle of Wight has said: “We would like to thank Healthwatch Isle of Wight for sharing this report, and for all they are doing to give local people on the Island a voice on these very important healthcare issues. “We are pleased that Island residents have felt that there are more positive changes being made on the Isle of Wight as we work together alongside our partners and NHS provider trusts to ensure the best care possible but there is still more to do. “The past two years has seen NHS dental access improve, GP appointments have risen, and we have launched more collaborative ways of working with our community services. “Dental practices are paid a higher rate to address some of the geographical challenges and there are plans to further increase access. “GP appointments have seen record highs and while we understand that not every patient will experience these positive steps directly, we are continually striving to ensure the NHS is delivering the best care for everyone.”
Continue reading this article about ISLE OF WIGHT PATIENTS REPORT GROWING FRUSTRATION WITH NHS SERVICES
by @islandecho
NHS Forums - For daily discussion by NHS Staff.
